Delivery Policy

1. Digital delivery only

Phoenix Power Infinity Ventures LLC sells digital services. Nothing is physically shipped. All deliverables — configurations, automations, prompts, documentation and code — are delivered electronically via secure cloud links, repository access, or email to the address you provide at onboarding.

2. Turnaround times

• AI Customer Support Chatbot Setup — delivered in 3-5 business days.
• Business Workflow Automation Core — delivered in 5-7 business days.
• Enterprise AI & Growth Architecture — delivered in 7-10 business days.

Timers start on the first business day after your onboarding form is received, and pause while we are waiting on required access, content or approvals.

3. What you receive

• The working deliverable, deployed or handed over in your environment.
• Written handover documentation with configuration details.
• A recorded or live walkthrough where the package includes one.

4. Sign-off

After delivery you have 14 days to request revisions (two rounds included). Delivery is considered accepted 14 days after handover if no revision request is received.

5. Delivery issues

If a link expires or a file does not arrive, email contact@phoenixpowerinfinity.com or call +1 (818) 443-0021 and we will re-issue access within 24 business hours.